WinterCleats.com is your one-stop shop for winter walking gear.
Whether you are an avid outdoorsman or just looking to shovel your driveway safely, WinterCleats.com can provide the traction to help keep you on safely on your feet. Browse our selection of ice cleats, crampons, snow boots and other traction devices for all of your Winter Walking needs.
We offer devices for slippery conditions such as snow, ice, slush and rain. This winter, before you go walking, outfit yourself at WinterCleats.com.
If you have any questions regarding our products, please contact us at:
info@WinterCleats.com
641-715-3900 ext. 50868
Walk Safely this Winter!
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SHIPPING POLICIES
Depending upon the location your Winter Cleats items are shipping to, you will have a several shipping options available to you.
SHIPPING TIME: The shipping times indicated refer specifically
to the actual transit time to your shipping destination. Shipping
times do not include the time necessary to pack and ship your order.
Most orders will pack and ship within 1-2 business days.
Here are some examples of the shipping options and when you can expect to receive your delivery:
OVERNIGHT EXAMPLES
Example 1: Your order is placed on Monday afternoon. Your
product will likely ship either Tuesday or Wednesday and be delivered
either Wednesday or Thursday.
Example 2: Your order is placed Friday morning. Your product will likely ship the following Monday and likely be delivered on Tuesday.
2-DAY EXAMPLES
Example 1: Your order is placed Wednesday afternoon. Your product will likely ship either Thursday or Friday and likely be delivered on Monday or Tuesday.
Example 2: Your order is placed Friday. Your product will likely ship Monday or Tuesday and likely be delivered on Wednesday or Thursday.- – - – - – - – - – - -
Return Policy
At WinterCleats.com we accept returns for full refund (less shipping)within the first 30 days from the date of delivery of the goods. Returned items must be in an unused and salable condition.
How to Return an Item
1. Send us an email at info@WinterCleats.com requesting a return. In the subject line of your email include your original order number and the words “RETURN REQUEST”
2. Within 2 business days you will receive an email with return instructions. These instructions will include an RA# as well as where to ship the goods to. Please note, WE WILL NOT ACCEPT RETURNS THAT DO NOT HAVE AN RA# CLEARLY MARKED ON THE OUTSIDE OF THE BOX. If you do not receive an RA# within 2 business days, it is possible that your email request did not make it to us for one reason or another. In that case, please resend the request.
3. Once you receive the RA#, mark it on the outside of the box. Include a note inside the box with your full information, original order number and what you would like us to do with the return. The options are:
a. REFUND: Subject to Terms and Conditions
b. EXCHANGE: Indicate Style or Size that you would like to exchanging for
4. Seal the box and ship it. We suggest shipping via a shipping method that can be tracked. We cannot be responsible for shipments that are lost in transit back to us.
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Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
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641-715-3900 ext. 50868